At Balleza Blue (www.ballezablue.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website or purchase our products.

1. Information We Collect

We collect the following types of information:

A. Personal Information:
When you register, place an order, or contact us, we may collect your:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • PAN (for orders above INR 2 lakh as per Indian Government regulations)
  • Payment details (processed securely by third-party providers)

B. Non-Personal Information:
This includes:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of access

2. How We Use Your Information

We use the information to:

  • Process your orders and provide customer service
  • Send order confirmations, updates, and promotional emails
  • Improve our website, products, and services
  • Comply with legal requirements (e.g., tax and PAN compliance)

3. How We Share Your Information

We do not sell your information. We only share it with:

  • Trusted third-party service providers (e.g., payment gateways, courier services) to fulfill orders
  • Government agencies when required under law (e.g., PAN reporting)
  • Legal authorities to respond to court orders or legal processes

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve user experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies via your browser settings, but this may affect site functionality.

5. Data Security

We implement strict security measures including:

  • SSL encryption
  • Restricted data access
  • Secure servers and firewalls

However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access or update your personal data
  • Withdraw consent to marketing emails
  • Request deletion of your account or data

To do so, contact us at ballezablue9@gmail.com.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors.

8. International Users

Our services are offered in India, and your data is stored and processed according to Indian data protection laws.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the “Last Updated” date.

10. Contact Us

For any queries about this Privacy Policy:

Balleza Blue
📧 Email: ballezablue9@gmail.com
📞 Phone: +91-9229858211
🏠 Address: A-601, Ganga Estoria, Kad Nagar, Undri, Pune, India, 411060