Last updated: [20-09-2024]
At Balleza Blue, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
We collect personal information to provide a seamless shopping experience. The types of information we collect include:
Personal Details: Name, email address, phone number, and billing/shipping addresses.
Payment Information: Credit card details, PayPal information, or other payment methods used for transactions.
Browsing Data: Cookies, IP address, and browsing behavior on our website.
Order Information: Products purchased, order history, and communication records related to purchases.
2. How We Use Your Information
We use your information for the following purposes:
Order Fulfillment: To process and deliver your orders.
Communication: To send you order confirmations, updates, and responses to inquiries.
Marketing: With your consent, to send promotional offers, newsletters, or information about new products.
Improvement of Services: To improve our website and user experience through data analytics.
Fraud Prevention: To detect and prevent fraudulent activity on our platform.
3. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with trusted service providers who assist with payment processing, delivery, or website management.
Legal Compliance: When required by law, we may disclose your information to comply with legal obligations or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of incorrect or incomplete data.
Withdraw consent for marketing communications at any time.
Request deletion of your personal data, subject to legal requirements.
To exercise any of these rights, please contact us at [insert email/contact form].
7. Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of external sites.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be reflected at the top of the policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: [insert email address]
Phone: [insert phone number]
Address: [insert physical address]
