Last updated: [20-09-2024]

Welcome to Balleza Blue! By accessing or using our website (www.ballezablue.com), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using our services.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from Balleza Blue. By visiting our site, you agree to abide by these terms, as well as any applicable laws and regulations.

2. Eligibility

You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you meet this requirement.

3. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of our jewelry. However, slight variations in color, size, or design may occur due to differences in computer monitors or manufacturing processes.
  • Availability: All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at our sole discretion.
  • Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include shipping fees or applicable taxes unless otherwise specified.

4. Orders and Payment

  • Order Process: Once you place an order, you will receive a confirmation email. This does not guarantee product availability. If an item is out of stock, we will notify you and offer a refund or alternative product.
  • Payment Methods: We accept [insert payment methods, e.g., credit cards, PayPal, etc.]. Payment is required at the time of purchase, and your payment details must be accurate and valid.
  • Cancellation: You may cancel your order within [number] hours of placing it. After that, cancellations may not be accepted as the order may already be in process.

5. Shipping and Delivery

  • Shipping: We ship domestically and internationally. Shipping costs and delivery times vary based on your location and the shipping option selected at checkout.
  • Delivery Times: Estimated delivery times are provided at checkout but may vary depending on customs clearance or other unforeseen factors.
  • Ownership and Risk: Ownership of products transfers to you once the item is delivered. We are not responsible for any loss or damage to the products after they are delivered.

6. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not, we offer the following:

  • Returns: You may return products within [number] days of delivery for a full refund, provided the items are unused and in their original packaging. Some items (e.g., custom-made products) may not be eligible for return.
  • Exchanges: If you wish to exchange an item, please contact us within [number] days of receiving the product. Exchange requests are subject to product availability.

7. Intellectual Property

All content on the Balleza Blue website, including images, designs, logos, text, and software, is the property of Balleza Blue or its licensors. You may not use, reproduce, or distribute any content from our site without our prior written permission.

8. User Accounts

  • Registration: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password.
  • Account Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized activity or violation of these Terms.

9. Limitation of Liability

  • Warranties: All products are provided “as is” without warranties, express or implied, except as required by law. We disclaim any liability for errors in product descriptions or pricing.
  • Liability: Balleza Blue is not liable for any indirect, incidental, or consequential damages arising from the use of our website or purchase of our products.

10. Dispute Resolution

Any disputes arising from these Terms or your purchase of products from Balleza Blue shall be resolved through arbitration in [location], and you agree to waive your right to pursue claims in court.

11. Governing Law

These Terms and Conditions are governed by the laws of [your country/state], without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the date of the latest update will be reflected at the top of the terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: [insert email address]
  • Phone: [insert phone number]
  • Address: [insert physical address]